Mark leads the Retail and Commercial Banking Industry practice at Davies, where his focus is on helping clients develop and grow through strategic transformation. At Davies Consulting, he drives operational excellence aligned with innovative digital solutions, helping financial institutions redesign business models, implement intelligent automation, and deliver customer-centric digital experiences. Before establishing Grovelands, Mark was a Financial Services Partner at Deloitte, specialising in conduct regulation. At Grovelands, Mark built a firm with a clear purpose of challenging the status quo in the recruitment and business consulting industries by creating models designed for service receivers, rather than service providers. Mark's approach is unorthodox, pragmatic, and real, bringing a results-focused methodology to address the unique challenges of retail and business finance.